Privacy Policy and Terms Condition Refund Policy


Best Cab Service in Pune

Dear User,
Thank you for trusting with us with your information. When you use our online services it becomes our responsibility for you to help and protect the information put by yourself at this site.


1) A privacy policy is meant for you to understand what information we collect and why we do it.
2)We take utmost care to protect the information that you have provided us with.
3)Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as easy and safe as possible.
4)Your personal information is contained behind secured networks and is only accessible by limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5)In addition all sensitive credit information you supply is encrypted via our secure socket layer technology. We do not store credit or debit card information on our systems. we implement a variety of security measures when a user place enters or submits their information to maintain the safety of your personal information.
6)All transactions are processed through a gateway provider and are not stored or processed on our servers.
7)We do not sell trade or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice this does not include website hosting partners and other parties assistance.
8)In operating a website and hosting a business or servicing you so long as those parties agree to keep this information confidential.
9)We may also release your information when we believe the release is appropriate to comply with the law and policies to protect us both. Non-personally identifiable visitor information may be provided to other parties for marketing advertising other uses.
10)Rest assured all is safe at our end for you to carry out any transaction.

Terms And Conditions :

Starting and Closing Km along with Time are calculated from our office and back.
• Actual Distance travelled will be taken for final rate calculation.
• Final Fareis exclusive of Service Tax (GST)
• Rentals are calculations will be from the trip start time.
For one-day trips, after 24 hours from the trip starting time, 25% will be charged extra on the price for each extra kilometre than the permitted limit.
Night charges are applicable if the journey extends after night 10:00 PM until 6:00 AM, an extra day will be counted for calculation if it crosses 12:00 Night, irrespective of the Start time.
Road toll charges, parking charges and state permits will be charged extra at actuals.
• During the trip, if the vehicle gets Damaged/ Dirty due to the Guest, either intentionally or accidentally, entire Repair / Cleaning cost should be borne by the Guest.
• Vehicles are subjected to availability. However, if the chosen and the booked vehicle is not available at the time of the journey, an equivalent vehicle will be arranged in a similar segment.
• Smoking, Consumption of alcohol and other narcotic substances in the Vehicle or during the journey is strictly prohibited as per government norms and rules.

Booking Related:

• Booking confirmation will be given on the registered mobile number and e-mail ID of the Customer
• The package contains only the travelling cost of the vehicle. Other than this parking charges, toll charges, state permits, your accommodation, all food, sightseeing, entrance charges, guide services, etc. are not considered.


• Payment can be done thru many methods. It can be by Cash, Demand Draft, Crossed Cheque and Online transfer-thru Credit Card / Debit Card / Net Banking. Also thru mobile-based App like PayTM

• Payment can be done in personal or on self-behalf or for sponsoring others.

Cancellation Policy:

The customers agrees that
If we cancel the tour, the customer is eligible to get a total refund of the actual amount paid.
If the customers do the cancellation, amount deduction will be done as per below guidelines.

For Multi-Day Journey:

0% of tour charges if cancelled before 48 hours
10% of tour charges if cancelled before 36 hours
50% of tour charges if cancelled before 24 hours
100% of tour charges if cancelled below 24 hours

For Single Day Journey:

Packages and Quick Booking : 100% Charges if cancelled below 4 hours
Packages and Quick Booking : 10% Charges if cancelled before 4 hours
Airport Pickup or/and Drop : 100% Charges if cancelled below 4 hours
Airport Pickup or/and Drop : 10% Charges if cancelled before 4 hours


Based on the Cancellation & Refund Policy as mentioned above, if eligible, the refund will be processed in 5-7 working days. In case of any issues, please contact us.

The refund amount will be credited to the same mode of payment that you had used while booking; the only exception, in this case, is if you had used Cash/Demand Draft in such case, the mode of payment for the refund will be 'Account Payee' Cheque only. In case of Credit Card, the transaction would be reversed accordingly, considering the bank charges/Service charges on Credit Card payments, which is non-refundable.


We provide our finest services to the customers, for apleasant and memorablejourney. Sometimes, plans may go not in expected lines. If you have any complaint, please inform our tour guide or our front desk staff, they will arrange all probable acceptable ways to resolve the issue instantly. If the response is not to your satisfaction, then you must inform in writing to the management within 14 days of the journey concluding. If you do not write to us within this time, this will affect the scrutiny and result of the complaint. Any disagreements between customers and Bharati Travels shall be administered by Jurisdiction on pune limits.

Our Accountability

We approve for the accountability for those arrangements for your travel, which are totallyunder our control. Therefore, admit liability to customers for the disregard of our employees. Nevertheless, we would like to bringnotice to the following conditions which fall outside our direct control or where for some reason we are not/ cannot prepare to accept accountability.
We shall, in no situations whatever be accountable to the customer or any person travelling with him or her for: Any death, personal injury, sickness, accidents, loss, delay, discomfort, increased expenses, consequential events further.
We cannot take the obligation for commercial activities, which are out of our control such as natural disasters, industrial disputes, the reason of threat or war, riots, civil strife, terrorist activities, technical problems to the transport, extreme weather conditions, closure of the airports and seaports and similar event, or are due to unusual and unforeseeable

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